Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at. Every reputable online casino will have a page dedicated to terms and conditions where players can read into all the rules and requirements of being a member.
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An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. The Complaints Team had made multiple attempts to contact the casino regarding the player’s delayed withdrawals but received no response. The Complaints Team intervened after the recommended waiting period and confirmed that the player’s account had been successfully verified, allowing the withdrawal to be processed. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. Browse all bonuses offered by Caspero Casino, including their no deposit bonus offers and first deposit welcome bonuses. When reviewing online casinos, we collect information about their customer support and language options.
I got angry and spoke to some one on live chat who to be honest was incredibly helpful with such a broken grasp of English. 3 – that withdrawal is a minimum of €150.I initially put £10 here and there in here and had some wins but never got to 150 before losing it all so began to believe this was dodgy. 1 – you can only deposit with a MasterCard debit card or Bitcoin. My experience began much like every one else’s.
I’d actually like to right a few wrongs about this casino on here. They told me I could now withdraw again(6 weeks in now) My withdrawal was cancelled! Bitcoin accounts would not go through with no explanation so after a few day I opened a new bank that was a Mastercard account, I could still not withdraw. Very long story short I deposited 500 had an unbelievable run on roulette and cashed out 27k.
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- Have not made a withdrawal yet – hopefully when i do it will be plain sailing Karen
- This licence allows us to legally serve players across multiple jurisdictions, including Canada.
- They told me I could now withdraw again(6 weeks in now) My withdrawal was cancelled!
Our team also handles account closure requests and self-exclusion processes with sensitivity and proper procedures. Our team reviews documents within hours and provides clear feedback on any issues. Our account management team assists with profile updates, security settings, and account verification processes. Our email support team can handle document submissions and detailed technical problems. We prioritize urgent matters like account security and payment issues through our live chat system. We also provide real-time assistance during gameplay if you encounter any difficulties.
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Yes, the casino does come with a welcoming offer which will be available upon placing the first deposit. The current promotional plan offers many engaging goodies to keep you entertained during the week as well as a dedicated loyalty feature which will certainly bode well for those looking for a more personalized experience. If you enjoy playing real money slots and like having a vast collection to choose from, Caspero Casino is an excellent place for you. Caspero Casino offers its users a variety of ways to deposit and withdraw money. The website currently lacks a direct phone number for customer support, so if you’re looking for an urgent response, we highly recommend using the live chat feature.
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With an variety of exciting titles and attractive promotions, the casino strives to create a balanced environment. Our team can connect you with professional counselling services. We train our support staff to recognize problem gambling signs and provide appropriate resources.
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Check out more about this online gaming house by observing our review. Newly registered customers are rewarded with welcome bonus on their initial deposit of at least A$30. Every Caspero withdrawal request is handled through a defined flow that prioritizes account security while keeping processing times predictable. You should always make sure that you meet all regulatory requirements before playing in any selected casino.Copyright ©2026
We factor in the number of complaints in proportion to the casino’s size, recognizing that larger casinos tend to experience a higher volume of player complaints. Considering its size, this casino has a very high sum of disputed winnings in complaints from players. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc. We caspero casino login are an independent directory and reviewer of online casinos, a trusted casino forum and complaints mediator and guide to the best casino bonuses.
I have read the other reviews seen people that have lost a few hundred euros well this was 27k unfortunately for me. I’m literally shaking as I can’t get my money and they offer now only a withdrawal through MasterCard or Bitcoin. They don’t let you withdraw because they “are currently having withdrawal issues through VISA”. I deposited by normal VISA very easily and did that twice.
This structure allows players to scale their withdrawals naturally as their activity grows. The platform supports both classic and modern payment solutions, ensuring smooth transactions for new and returning players alike. Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator.
Lobby and its features
No problems with live chat. While we don’t verify specific claims because reviewers’ opinions are their own, we may label reviews as “Verified” when we can confirm a business interaction took place. The variety of providers contributes to the platform’s extensive and diverse game catalog, maintaining technical reliability and creative variety. These partnerships ensure high-quality game performance, innovative design, and consistent updates. This feature allows users to understand game mechanics and features comprehensively before wagering real money. Players benefit from both traditional and exclusive slot titles, complete with interactive bonus features and variable paylines.
With a strong support community, Caspero Casino truly supports the balance between fun and responsible play. Building on its devotion to community engagement, Caspero Casino offers a selection of support resources designed to boost the well-being of its guests and the broader community. While the appeal of gaming can often distract from other aspects of a casino’s functioning, Caspero Casino focuses on its commitment to community involvement.
The website’s home page clearly signals that the club first and foremost operates as a casino. There is a classic sidebar menu on the left, a promotional banner, a game zone in the center, and log-in & register buttons at the top. Despite being a newcomer in the iGaming market, Caspero already has an excellent foundation and has even surpassed many experienced brands.
Our terms and conditions provide all the details on bonuses, wagering rules, and promotions to help you make informed decisions. At Caspero Casino, we prioritize transparency and fairness for every player. At Caspero Casino, transparency and fairness are at the heart of our gaming experience. Caspero Casino is a fully licensed and regulated platform offering secure and fair gameplay. Caspero Casino offers fast and friendly support whenever you need it.
The bottom line is that Caspero has a very large, diverse, and exciting gaming portfolio. We don’t even start talking about all the versions of blackjack, baccarat, and roulette present in the live lobby. Players can even try their luck in game shows like Sweet Bonanza Candyland. It’s also lovely to see lobby tabs for Bonus Buy and Megaways slots, which are very popular among Australians. It would take weeks or even months to fully explore the Caspero Casino gaming catalog. Dealing with 5 steps above is enough to become a client and start playing for real money.
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Certainly, one of the more important parts of any casino out there, because the quality of the support directly correlates to the effectiveness of problem – solving capacities the given gaming site has at its disposal. Regular casino goers and sportsbook connoisseurs will have an opportunity of enjoying some of the most popular games from the as well as an amazing promotional plan which will undoubtedly keep them well – entertained for quite some time. As you continue to climb through the loyalty program, you’ll earn exclusive rewards like higher withdrawal limits, personalised offers, cashback, on-site promotions, and personal VIP managers. Caspero Casino offers plenty of great games, but it’s important to keep safe gambling practices in mind. If you’re a Blackjack player, there are quite a few options to choose from, including European and Classic versions.